Free up your time. Enhance your Operations. Grow your Freight Brokerage Efficiently.
Why Choose Helpert's Outsourcing Model?
With Helpert, you gain access to a skilled team of three professionals. This includes a dedicated Freight Sales and Customer Service Specialist., a Carrier Sourcing Specialist, and success manager providing you with comprehensive support at a fraction of the cost. Instead of hiring multiple people with different salary expectations, you can rest assured that our package team is more affordable and efficient.
With our dedicated approach, your team works exclusively for you.
Our team is well-versed in the logistics industry, specifically working with US-based companies. We bring years of experience and a deep understanding of industry nuances, ensuring your operations run smoothly and efficiently.
At Helpert, we don’t just rely on load boards. Our team is proactive in prospecting through cold outreach. We actively seek out new opportunities and build strong relationships with potential clients, ensuring a consistent and reliable flow of business.
Whether you need 24-hour service support or after-hours service, our team is here to help. We tailor our services to meet your specific needs, ensuring that you receive the support you require whenever you need it.
How Our Unique Offer Can Help Your Freight Brokerage Build Stronger Relationships
Freight Sales and Customer Service
Manage Relationships
Your Helpert experts will manage and nurture existing customer relationships.
Finding New Customers
Your Helpert experts will proactively reach out to potential shippers to secure new business.
Handle Inquiries/Resolve Issues
Your Helpert experts will handle customer inquiries and provide timely updates on shipment statuses. They will resolve any issues or disputes that arise during transit.
Your Helpert experts will oversee the entire shipment process from pickup to delivery and ensure smooth operations.
Carrier Sourcing and Management
Identify Reliable Carriers
Your Helpert experts will identify and vet reliable carriers to ensure timely and safe deliveries.
Build Relationships
Your Helpert experts will build and maintain strong relationships with carrier partners.
Negotiate Rates
Your Helpert experts will negotiate carrier rates and secure capacity during peak times.
Ensure Compliance
Your Helpert experts will coordinate with carriers to ensure compliance with shipment requirements.
Monitor Performance
Your Helpert experts will monitor carrier performance and address any service issues.